Table of Contents
What is the most important key in maximizing competitiveness?
The most important key in maximizing competitiveness is the human resource. Following World War II, this was the only resource that Germany and Japan had to draw on.
Which is an approach to maximize the competitiveness of people processes products and services and the environment through continual improvement?
Total quality is an approach to doing business that attempts to maximize the competitiveness of an organization through the continual improvement of the quality of its products, services, people, processes, and environments.
What is the role of quality in its competitive strategy?
It provides a basis for further improvement. It provides direction and motivation to the entire organization. As each of these characteristics relates to quality, quality can be an important means of gaining competitive advantage.
How can quality assurance improve competitiveness?
In other words, with quality assurance powering your workflows, your core competencies experience a great rise. As a result, the credibility of your organization, its brand reputation, customer confidence, and market competitiveness, witness a massive amount of spontaneous improvement.
Which values does an effective leader focus on?
Explanation: An effective leader focuses on the values of trust and respect of individuals, openness, teamwork, integrity and commitment to quality.
What leadership style is most appropriate in a total quality setting?
Transformational Leadership Style This methodology works well in a TQM environment because the emphasis is on constantly striving to do better work.
What is TQM cycle?
Total Quality Management (TQM) is a structured system focused on satisfying customers by involving all members of an organization in improving the quality of products, processes, and resources. The PDCA cycle, also known as the Shewhart Cycle or the Deming Cycle, is a popular TQM problem-solving tool.
What is perfection in TQM?
Perfection is a thing which is required in every field to become successful. And to achieve perfection, hard work and quality are required in every work assigned. According to this concept, each employee in the company put his full zeal and skill to provide quality to work given and be responsible for the work done.
What are the 3 levels of quality?
The levels of quality that the authors talk about are:
- Acceptable quality.
- Appropriate quality.
- Aspirational quality.
What are the 4 process strategies?
The four process strategies include product focus, process focus, repetitive focus, and mass customization. Product focus is about mass production, while process focus is about specialization. Repetitive focus centers on large volumes, and mass customization focuses on meeting the needs of each specific client.
What are the methods of quality assurance?
Here are just some of the most popular quality assurance methods and processes:
- Business process re-engineering.
- Operations analysis.
- ISO accreditation.
- Ishikawa diagrams.
- Standard operating procedures.
What are some examples of quality assurance?
Examples of quality assurance activities include process checklists, process standards, process documentation and project audit. Examples of quality control activities include inspection, deliverable peer reviews and the software testing process.
What makes an organization a sustainable competitive advantage?
True In order to survive in globally competitive environment, organizations must adopt a broad strategy that gives them a sustainable competitive advantage True Acore competency is something an organization does so well it can be viewed as a competitive advantage True SWOT analysis is the only step needed in the strategic planning process
What makes the need for total quality so important?
The concept that drives the need for total quality is competitiveness True U.S companies, mistakenly seeing quality as the issue, learned that quantity was the key to success in the global marketplace False The need to improve an organization’s financial condition correlated directly with the process of making and measuring quality improvements
Which is the best definition of quality management?
Terms in this set (81) Quality deals not only products and services but also includes people, processes, and environments True Joseph M. Juran is best known for the Seven Deadly Diseases False Today’s consumers define quality as being flawless and having ll of the attributes they want in just the way they want them
What are the characteristics of a quality management team?
Coaches promote mutual respect among team members and promote cultural diversity True Employees always work well together as a team just because it’s the right thing to do False People in teams will respond to change in the same ways False The total quality approach has which of the following characteristics